Refund policy
Exchange Policy
We offer a 10-day exchange policy, which means you have 10 days from the date you receive your order to request an exchange.
Eligibility
To be eligible for an exchange, your item must:
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Be unworn, unused, and in its original condition.
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Have all original tags attached.
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Be returned in its original packaging.
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Be accompanied by the receipt or proof of purchase.
If the exchange is requested due to a change of mind (size, color, style, etc.), all shipping costs, including return shipping and the shipping cost for the replacement item, are the customer's responsibility.
To start your exchange, please contact us at sportstyleurbain@gmail.com. If your exchange is approved, we will provide you with the return instructions and shipping address.
For any questions regarding exchanges, you can always contact us at sportstyleurbain@gmail.com.
Final Sale Items
The following items are final sale and are not eligible for exchange or refund:
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All sale, clearance, promotional, and discounted merchandise.
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Gift cards.
Refund Policy
No refunds are offered. Exchanges only.
Style Urbain reserves the right to refuse an exchange if the returned item does not meet the conditions outlined in this policy.